Tonic Eye Care & Vision Therapy pledges to exercise the utmost care when handling patient-supplied frames for new lens orders. However, there are many factors that may cause a frame to break or become damaged during the process, which may not be apparent at the time of the order. Please note that older frame styles are often discontinued by the manufacturer, and replacement parts may no longer be available. In the rare event that frame breakage or damage occurs, we offer our sincere apologies and will be happy to assist you in selecting a similar replacement frame.